We can't say it's surprising, but the number itself is far greater than we thought it would be. 70% of parcels going through Australia Post are generated from online shopping. We wonder how many of those are from Ozgameshop?
According to External affairs General Manager Alex Twomey, Australia Post are completely revamping their model to accommodate an increase in parcel deliveries. Face to face business is down, but the parcel delivery part of the business is seeing significant growth.
"[We've seen a]10.9 per cent increase in parcel volumes through Australia Post last year," claimed Twomey, talking to the ABC, "a huge growth especially when we are considering the depressed nature of the economy and that's the global economy too, and the impact on the retail industry."
"We are also seeing now for Australia Post over 70 per cent of our parcels are now generated by online shopping, which is amazing to think of because five years ago that just would not have been the case."
The local retail spend is down, and the amount of people coming into Post Offices across the country is also down, with more and more customers opting to communicate through other channels.
"In Australia you are seeing our retail spend online being half what it is in the UK and the US, so if we just even grow over the next few years to where they currently are, this is massive growth and our whole network needs to change just to manage those volumes.
"While our internet is our letters business worst enemy, it is our parcels business best friend. It just keeps driving up our volume."
Apparently the Post Office shake up includes extending hours for parcel pick up locations - long overdue in our humble opinion - and an SMS back-end which informs you the very second your precious video game cargo has arrived.