EA was the 'winner' of Consumerist's 'Worst Company in America' competition for the past two years running but, this year, they were actually knocked out in the first round by Time Warner Cable. So who did end up succeeding EA as the 'worst company in America'?
It was Comcast, technically the world's largest mass media and communications company in terms of revenue, a company that operates cable channels such as E Entertainment, and provides cable and internet connections.
Also: people hate them. Comcast's customer satisfaction is typically and consistently one of the lowest ranked in the US and this result is testament to that.
Comcast beat out Monsanto in the finals, leaving companies like McDonalds, Walmart and Chase in their wake.
It's sort of good to see EA removed from the top spot. EA has some customer service issues for sure, and its handling of releases like Sim City was questionable, but when you think of America's worst companies, I don't know if I'm comfortable with that company being one that makes video games. That seems a little off to me.
Regardless, the people have spoken. EA is dead, long live Comcast.