After users complaints on forums and social media about their AMD cards burning out, AMD has announced that they will be issuing a fix for their latest Crimson drivers due to one very, very serious issue.
AMD’s official tweet this morning referenced something called “low fan speed reports”. Here’s the full line:
We are aware of low fan speed reports on select GPUs with Radeon Software Crimson Edition. We intend to publish a hotfix on Monday.
— AMD Radeon Graphics (@AMDRadeon) November 29, 2015
It’s possibly the softest way to phrase an issue that some users are blaming for having their cards burn out. In short, some AMD users are reporting that the latest Crimson software has reset the speed of their fans to 20% and locked them, resulting in the temperatures of their cards soaring to the point where the GPU quite literally fries itself.
“So, there is a bug with the new Crimson drivers that AMD released (not beta, final release) that lock your GPU fan speed and because of this, many users have reported playing for extended periods of time with their fans locked to 20%,” a post on the PC master race sub-reddit, with 800 comments, reads from one disaffected user.
A stickied post in the AMD sub-reddit advises users to turn the fan speed on auto in the OverDrive settings. “Yesterday after installing Crimson I was messing around with Overdrive when I reset the clocks and went to play some GTA, Luckily I was running afterburner to keep an eye on the temps because I noticed the GPU hit 87°c within 5 minutes of playing.”
“I checked the overdrive tab and realised the fan had been set to limit fan speed at 30% by default,” the post continues. Users on other forums have also reported fans being locked at other speeds, and others have noticed the issue occurring but been fortunate enough to not experience any dire issues.
An AMD representative posted on Overclockers UK that the manufacturer was investigating the issue and that the current workaround is to reinstall the Crimson drivers. “[Upon reinstallation] do not touch the fan speed setting in Global Overdrive within Crimson. This should leave the default setting and not cause this issue to occur,” the AMD rep advised.
According to AMD’s timeline, the hotfix should be out by tomorrow morning or the afternoon at the latest barring any further complications.