For Honour's Anti-Cheat System Is Allegedly Banning Innocent Players

For Honour players claim they're getting banned from the online fighting game because of a haywire, or over-sensitive, anti-cheat program.

Players are getting kicked from matches after receiving the EasyAntiCheat 0006000043 error code, which means Ubisoft's software detected "an authorised hacking program." It's a problem players have encountered since For Honour's beta.

Following its February 14th launch, For Honour's development team has continued to tweak EasyAntiCheat's ban criteria and, on Ubisoft's forums, community developer Eric Pope laid out a thorough troubleshooting processed for innocent banned players. On Tuesday, Ubisoft announced a "hotfix" had come. Despite this, players say they're still getting kicked for reasons beyond their comprehension.

GamerRevolution noticed a commonality between banned users: the Xpadder controller, which may violate Ubisoft's mandate against 'macro' computer programs." With it, users could feasibly map quick strings of attacks onto one gamepad motion. The speed gives them an unfair advantage. To be fair, banned For Honour Xpadder users aren't necessarily programming macros, but it's possible that the controller itself checks some boxes on their EasyAntiCheat software's ban criteria.

From HideoshiKaze

On Reddit yesterday, one player alleged he was banned two days after purchasing the game, but was completely innocent. He didn't use the Xpadder or any performance monitoring programs, he claims, and points users to instances where players who had not even purchased the full game had allegedly been banned from open beta. Ubisoft's fixes didn't work for him, either. After his post landed onto the Reddit hot page, Ubisoft responded to his support ticket and said they'd look into his case.

Over email, a Ubisoft representative told Kotaku that they're aware some players are experiencing ban issues. He directed users to Pope's troubleshooting guide, adding that "Our team is committed to providing a fair environment while also ensuring players have access to our game." On Reddit, Pope directs disgruntled players to Ubisoft's Customer Support.

Not all banned players are completely innocent, of course, and in mass ban situations, there's always some grey territory. HideoshiKaze, the head /r/ForHonor moderator and a Ubisoft Star Player, had attempted to use third-party software during his second go-through of For Honour's single-player. He says that it isn't usually a problem with other Ubisoft games' campaign modes, and since it's offline, other players aren't compromised. Also, Ubisoft is vague about whether third-party software on single-player violates their ToS, he adds.

For the last week, HideoshiKaze has been desperately messaging developers, begging to be let back in. He claims the software didn't even work, and was just running in the background. Currently, he's still banned.

"I think Ubisoft needs to set up a Ban Appeals pipeline for this game specifically," he told me, citing the recent wave of complaints on For Honour's subreddit.

For Honour's launch has been riddled with technical issues, ranging from critical server lag to moot redemption codes for Deluxe or Gold edition buyers. We enjoy the game a lot regardless, and because the For Honour is so skill-heavy, any cheaters who slip through EasyAntiCheat's cracks could poison its community.


Comments

    EAC is usually pretty solid. but im sure it's a "bug" just like the "bugs" in VAC that bans innocent players

    software detected "an authorised hacking program."

    Why would it ban you if the software is authorised? Didn't realise there are authorised hacking programmes either.

    I dunno what anyone was expecting. It's Ubisoft. Their name is a byword in this industry for ineptitude, stupidity, and screwing their players around.

    Macros are such an integral part of the PC gaming scene that I am deeply surprised that Ubisoft is taking a stand against them. Most gaming keyboards/mice come with macro keys and game-specific profile software built in as standard. Given the ubiquitous nature of the technology, it comes as no surprise that their "anti-cheat" software is going haywire and picking up this software running in the background, even without active macro programming.

      EAC is third party i believe

        Selecting one of the few anti-cheat applications that targets macros as "cheating" implies a position from the company as well, wouldn't you agree?

        Last edited 25/02/17 9:18 am

    Next article about this topic will be those innocent players were lying.

      This, you see people say they are innocent about VAC all the time, EAC is the same, i will believe it when EAC come out and say there is a bug

      For me it depends on the company, I would believe that Ubisoft or Rockstar could screw this up but someone like Blizzard I would be more sceptical.

    About a month ago i got banned in siege for cheating even though i never have. I'm well within their latest code of conduct within terms of no exploiting and no toxic text or voice chat. I tried getting my ban removed through ubi support. Explaining the situation to them. They basically said that I can't get unbanned since the banning reason is cheating. They then went on to accusing me of cheating themselves and then told me that what i'm doing is hurting the game. Ubisoft support turns out to be more toxic then the siege community.

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