Steam refunds have been around for a couple of years now, but many developers keep the particulars of them under their hats. Today, Rust‘s Garry Newman published his survival sandbox’s refund data. It’s been refunded 329,970 times.
That totals out to $US4,382,032 ($5,735,051) in money given back. It’s a heck of a number, but Newman’s taking it in stride. Speaking to PCGamesN, he pointed out that it’s around six per cent of total sales and added that it’s “understandable” given Rust‘s relatively steep learning curve. The most commonly cited reason for returns was “not fun”, which seems in line with that.
Added sales stats to our backend today. These are Rust’s real Steam Refund figures. pic.twitter.com/IhjUsJUN9N
— Garry Newman (@garrynewman) June 28, 2017
Newman believes, however, that refunds provide Steam users who might normally keep their wallets under lock and key with some leeway. “I think in the long run, people knowing the refund system is there probably gained us more sales than it lost us,” he said.
Comments
11 responses to “Rust Designer Explains The Game’s $5.7 Million In Refunds”
So the game has made $73 million. No wonder he’s taking it in stride, he’s drowning in money.
I don’t know if you have seen the game, but I am pretty sure it cost $74m to make.
I have seen the game, I wouldn’t be surprised if it cost $74 to make for how janky it is.
Joking aside, even Witcher 3 was only $43 million, and Facepunch only has around 25 employees to Witcher 3’s 300 (side note, Cyberpunk 2077 apparently has 500+ people on it).
Was Witcher 3 really 43 mil? How interesting.
Cyberpunk really has far too much to live up to. I am excited to see it, but at this point it is almost impossible for them to deliver on the hype.
For development budget, yeah (it’s actually $46M, I copied the wrong figure, but close enough). The advertising budget was $35M.
I’ve skipped all the hype for Cyberpunk. I’m sure it’ll be good but I’m not expecting miracles.
I think it is the concept that excites me. I have been known to play shoddy games if the universe is interesting.
The Witcher was also created in Eastern Europe (Poland I believe). So labour (the highest cost in game production) is much cheaper.
Fuck people are cheap!
WHAt kind of game is this? Online survival stuff?
Oh sorry it says that in article duh
It’s an Online Salt Generator masquerading as an an online survival game.