refunds
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Steam Changes Refund Rules To Close ‘Early Access’ Preorder Loophole
The Stream refund rules just got a major change that could impact special edition preorders that offer “early access” windows.
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ACCC Fines Sony $3.5 Million Over Digital Refunds
Australia’s Federal Court has handed Sony Europe a $3.5 million fine for making “false and misleading representations” to Australians regarding their digital refunds and their Australian Consumer Law (ACL) rights.
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You’re Not Entitled To Refunds For Digital Pre-Orders
If a game doesn’t work as advertised, Australian consumer law offers gamers plenty of recourse when it comes to getting a refund. But if you pre-order a game and change your mind – say you need the money back, or you’ve had a change of heart – the consumer protections are very different.
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Rust Designer Explains The Game’s $5.7 Million In Refunds
Steam refunds have been around for a couple of years now, but many developers keep the particulars of them under their hats. Today, Rust‘s Garry Newman published his survival sandbox’s refund data. It’s been refunded 329,970 times.