Tagged With refunds


If a game doesn't work as advertised, Australian consumer law offers gamers plenty of recourse when it comes to getting a refund. But if you pre-order a game and change your mind - say you need the money back, or you've had a change of heart - the consumer protections are very different.


Back in the day, if a video game didn't work or you just didn't like it, you could take it back to the store and have the person behind the register laugh in your face when you asked for your money back. These days, getting a refund is a labyrinthine of web forms, logins, and annoying capchas. You can still get your money back, though. Here's how.


In the saga that will not end, a support email has revealed that the PlayStation support service has been giving gamers "goodwill gesture refunds" for No Man's Sky. Those refunds, however, were seemingly only available for Americans. And if that wasn't frustrating enough for Australians, it seems like Sony's local support staff are sending mixed messages on their refund policy in general.


The campaign for Reincarnation: The Root of All Evil began nearly four years ago, with creator Christopher Gianelloni hoping to transform the Web-based series of games into a more fully fleshed out product.

The first month of 2016 is nearly at a close, and backers still haven't received their game. A game that was originally scheduled to ship in August 2013.


Well, that didn't take long. After drawing overwhelming criticism from disenchanted players for its shoddy quality and misleading marketing, Earth: 2066 has been dealt a final blow by Valve. The company is pulling the game from its early access program and offering customers who paid $US19.99 for the poorly received game a full refund.