Why Can’t Australians Pre-Order Star Wars: The Old Republic? [UPDATE: Delay Confirmed]

Why Can’t Australians Pre-Order Star Wars: The Old Republic? [UPDATE: Delay Confirmed]

Star Wars: The Old Republic was released for pre-orders today but, for some reason, Australians are not able to pre-purchase the game, with the message “Star Wars: The Old Republic is not available in your region” appearing on the game’s official website.

This adds credence to earlier rumours stating that the game would be delayed in Australasia.

Stephanie Bendixsen of Good Game tweeted that she was told by EA reps that the upcoming MMO Star Wars: The Old Republic had “been delayed for Australasia” around E3 time, but when we spoke to EA directly we were informed that nothing concrete had been decided, since the game’s release date hadn’t been decided yet.

There is still no official release date, but the fact that the official site claims that “[t] o maintain a high quality of service, only certain regions worldwide will be able to pre-order Star Wars: The Old Republic” suggests that there will be some sort of staggered release of the game in different areas. It seems as though Australia will not be among the first regions set up for Star Wars: The Old Republic.

It could also be the case, however, that its simply the ‘early access’ that the pre-order provides that Australia is excluded from. Hopefully this is the case and there isn’t too long of a delay for Australians.

We’ve contacted EA for more details, and will update the story as soon as we receive more information.

UPDATE: A Kotaku reader has had a response email from Bioware Customer Service stating the following:

In North America, Star Wars™: The Old Republic™ will be available for pre-order in the following countries:

United States of America
Canada

In Europe, Star Wars™: The Old Republic™ will be available for pre-order in the following countries:

Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Greece
Hungary
Ireland
Italy
Netherlands
Norway
Poland
Portugal
Russia
Spain
Sweden
Switzerland
United Kingdom

At pre-order AND LAUNCH, Star Wars™: The Old Republic™ will be available only in the countries listed above. Details on additional countries are not available at this time, but will be released when available.

Comments

    • why really even care since theres not going to be a open or closed beta you have no idea what your getting your hands on..Huge mistake on there part you would have to be a moron to buy this first day or the biggest fanboys of all time..Trust me on this just wait honestly I think it going to be a crash and burn opening with clucky combat from everythng Ive seen. Im so tired of hearing one sided comments on the game orignally i had plans on getting it first till they said no beta after that I closed my options on buying it first day after that..Just wait long enough and it will be free to play with buy options..

      • I am a massive Star Wars nerd, a huge BioWare fanboy and all-round MMO addict 😛
        I’ve been waiting ages for this. Uriah sucks if we have to wait longer than the rest of the world.

      • There is a closed beta going on atm and open beta will happen closer to release, thats what preordering gets you, into the beta.

        • Actually preordering gives you early access to the full game. To gain access to the beta all you needed to do was say that you would like to be considered for testing on your SWTOR profile.

      • uhhh so Austria is a bigger market than australia? think so huh….welcome to the EA version of bioware such a shame guys so many epic games under your belt and your about to be just another mediocre mmo before your product even hits the shelves.

  • I hope this doesn’t mean they’re going to do something absolutely batshit retarded like make us play on Euro servers or something.

    Very disappointed that I can’t preorder, I’ve been anticipating the game since it was just a rumor 🙁

  • Further (via The Cracks in TAY)

    “Will Star Wars: The Old Republic be available for retail purchase in countries not listed above?

    At launch, Star Wars: The Old Republic will be available only in the countries listed above. Details on additional countries are not available at this time, but will be released when available.”

    Looks like we won’t get it immediately.

  • They need extra time to code “The Australian Module”.

    A piece of software that requires you to enter your credit card details *only if you are Australian*. The software will then deduct $5 for every 2 hours you play the game (idle time counts).

    It is rumoured this will be added to all future software that will be released in Australia.

    • What?!?!
      $5 every 2 hours? Where did you get this info?
      I guess it’s kinda good to charge you based on the time you spend in the game, rather than just per month (cos then you feel obligated to play more), but this seems pretty expensive!

    • We we would if there was a way to contact them! Seriously have you ever tried to contact EA Australia?

      On this staggered roll out – sounds like they have no confidence in the game, I thought there was supposed to be a Beta at one stage?

    • Remember what happened in the simpsons…. remember Bart and his boot, EA. Keep treating us like you have been, and it’s coming for you – and demographically? Australia is actually not so small a dent in your demographic so don’t even try that line.

  • How likely is it that there will be Oceania/Australian servers for The Old Republic? Anyone have any clues?

    • Actually quite possible – Warhammer Online has (had?) Oceania servers actually located in Australia.

      Piss poor excuse to delay the game here though, if that’s why. They’ve been developing it since 2008 or so, it’s not as if the release has sneaked up on them.

      • Warhammer just got some of the old UO Oceania’s servers from one rumour I heard that were already located in Aus

  • It sucks, but it’s not the first game to do this. Star Wars Galaxies was initially not available in Australia either. Back then I just found an overseas online retailer to sell me a copy. This time I did the same. Pre-Ordered my CE through Amazon.

    • I was in one beta weekend playing from Cairns and it ran without any lag pretty much. I am used to 450ms lag playing WoW on EU servers, but this was around 50ms, not sure what server I played on for the beta.

  • Also,

    Why are supplies limited for pre-orders of Star Wars: The Old Republic?
    BioWare has always had a history of delivering high quality experiences for our customers and we are dedicated to making sure that track record continues with Star Wars: The Old Republic. Our focus is on not only delivering a high quality game, but also in developing a thriving online environment. In order to ensure a great user experience we have decided to limit initial launch supply. Further supplies will be released post-launch.

    • Actually, that’s a good point you raise there. Maybe they haven’t finished working out a deal/contract/whatever-you’d-call-it for the Australasia servers yet and don’t want us Australasians pre-ordering it until they’re absolutely certain that we’ll have Australasian servers to play on. I so hope that this is the case.

    • No reason not to sell to us

      because i for one wont be playing on the Australian servers anyway.

      yet it doesn’t want to sell the game to me. Come off it.

      Servers or no. this is no reason not to sell the game to us.

      I play with a bunch of american’s on all my MMO’s since they are generally the same bunch of people i have been playing MMO’s with since i started before australia ever got it’s first server

    • You do realise that most MMOs, including WoW, don’t have servers located in oceania. The WoW oceania servers just have timezone friendly restarts, they’ve got exactly the same lag as the american servers.

      • WoW doesn’t have timezone friendly restarts for Oceania, it just has its clocks set to our our timezone. They still restart them when they restart the US servers.

  • So fkn angry right now. Is there seriously localisation issues for Australia? I can understand Korea, China, Japan with translation and voice over work, but wtf has to change between the US/AU version of the game? Ragequit life.

  • Wouldnt worry to much. Have already pre ordered the CE from Amazon US, with the best shipping it is around $175. And got my early access code already !!

  • It does seem like a lot of effort to proxy up and use a US forwarding address just to pre-order a video game… Sure, will be able to buy it from any online store and play on US servers when it comes out but i want the first access and collectors edition! 🙁

    Will wait till more info is out before going over board.

  • there will not be servers in Oz at anystage untill our isp’s can do something with their billing rates, the cost to run a server for a game here in australia is staggering and not viable.

  • ordered my collectors edition from Amazon and have already used my preorder code.

    sucks that you cant order it properly from origin and i doubt i would have ordered it from an Aus store since it would have probably would have cost $200+ the way those crackheads charge

  • Hey guys i just got an email from Bioware saying:
    I have received your transmission.
    {113}

    In North America, Star Wars™: The Old Republic™ will be available for pre-order in the following countries:

    United States of America
    Canada

    In Europe, Star Wars™: The Old Republic™ will be available for pre-order in the following countries:

    Austria
    Belgium
    Czech Republic
    Denmark
    Finland
    France
    Germany
    Greece
    Hungary
    Ireland
    Italy
    Netherlands
    Norway
    Poland
    Portugal
    Russia
    Spain
    Sweden
    Switzerland
    United Kingdom

    At pre-order AND LAUNCH, Star Wars™: The Old Republic™ will be available only in the countries listed above. Details on additional countries are not available at this time, but will be released when available.

    If you have any further questions, do not hesitate to contact us again.

    Should you need further assistance with this matter, please do not hesitate to let me know. Galactic support is our specialty…

    Sincerely,

    Protocol Droid D3-A0

    SWTOR Customer Service

    • bahahahaha ..

      EA must enjoy being the laziest company in australia, they open a crate of games, put OFLC ratings stickers on top, and charge $20-$50 over the US retail price.

      EA Origins for oceania/SEA, even lazier, they don’t even need to offer specials, promotions, discounts or half the games from the US Origins store.

    • Play-Asia has it for less than Amazon @ about AUD$42. Had good experience with them before but not on a pre-order, so I’m a little apprehensive.

      I wish I was back in Ireland after seeing this stunt! Australia really is such a back water. Might get a mate to post it out from there for the same price as Play-Asia :S

  • A call to arms, Bioware and EA don’t give a shit, how about we go straight to LucasArts and see what they have to say about it?

  • As long as it isn’t a huge delay I wouldn’t get too upset over this. It would have to be server issues and as servers can make or break an MMO, I can live with waiting a month before giving this a shot.

    • They told Stephanie Bendixsen next year, probably after the next E3. Now normally I’d discount it, but she was spot on about the delay so…….

  • Are people deluded? There aren’t going to be Aussie servers. There just aren’t enough English-speaking players in the Oceanic region for them to justify it.

    But remember, we’re still talking about pre-orders here, the game’s nearly half a year out, just sit tight.

  • They’ve just released a statement:

    To all of our fans outside of North America and Europe:

    Today we’ve announced the pre-order details for the initial launch of Star Wars: The Old Republic, and as you may now know, we’ve taken the difficult but necessary decision to limit our initial launch supply for the game. BioWare and LucasArts are completely focused on building an exceptional game and an exceptional game service to go with it. We decided to constrain our launch capacity to ensure we deliver a great experience to every player.

    Part of the reason this decision was made was because of the overwhelming demand for The Old Republic, and we’re humbled by that level of excitement and anticipation. We fully intend to deliver to you an amazing game when we expand our service post-launch, but right now we cannot commit to any timeframe for when that may happen. As soon as we have more information about additional launches in more territories, we’ll let you know.

    We are committed to delivering Star Wars: The Old Republic to BioWare and Star Wars fans around the world, and to growing a truly global community.

    http://www.swtor.com/community/showthread.php?t=382918

    • That’s the same line I hear from every Aussie about why everything is wrong/expensive in this corner of the world. And it’s that complacent attitude that’s the problem more so than the scale in my book.

  • From the forums, we have official confirmation of being screwed:
    From StephenReid:
    To all of our fans outside of North America and Europe:

    Today we’ve announced the pre-order details for the initial launch of Star Wars: The Old Republic, and as you may now know, we’ve taken the difficult but necessary decision to limit our initial launch supply for the game. BioWare and LucasArts are completely focused on building an exceptional game and an exceptional game service to go with it. We decided to constrain our launch capacity to ensure we deliver a great experience to every player.

    Part of the reason this decision was made was because of the overwhelming demand for The Old Republic, and we’re humbled by that level of excitement and anticipation. We fully intend to deliver to you an amazing game when we expand our service post-launch, but right now we cannot commit to any timeframe for when that may happen. As soon as we have more information about additional launches in more territories, we’ll let you know.

    We are committed to delivering Star Wars: The Old Republic to BioWare and Star Wars fans around the world, and to growing a truly global community.

  • well, i’ve put mah money into gamestop.com, and bought the CE for $190 US, that’s what, $100-$120 Australian Dollars in ~3 months ?

    God/Credit Card willing, they’ll both take my money and deliver it without issues…

  • Oh no, giving certain regions a head start in an mmo wouldn’t possibly cause any schizm in the player culture. People wanted to know something which would piss of a player base about this game and once again EA deliver! The lack of preordering also invalidates any pre registered guild names on the TOR website for au guilds.

  • this is fucking stupid. i dont know of any MMO that has come out since WoW that has never included oceania/Australaisa region.

    WoW, LOTRO, AoC, Guild Wars, D&D, Hell even Warhammer all included us in the launch line up.

  • Sorry to hear of the delay. In response to an earlier post, there WAS a lengthy closed beta. I myself tested the Bounty Hunter and Imperial Agent on Hutta. Im sure as with any release there will be issues, but if the beta content can be any benchmark, TOR is going to be amazing.

  • I’m fairly certain the issues would be from the censors. They’re still probably recoding for censor approval because Australia doesn’t have proper ratings for games.

  • LOL, ok now seriously enough with the joke tell me when its ready for australia…

    OH….So you were serious about that hey?
    ….. Are you like braindamaged by any chance?

  • I just pre-ordered it through Amazon. The US servers are better, pings are about 150-250 but I play league of legends fine that way.
    Oceanic servers are full of ESL people I find, even starcraft 2 game all Aus/NZ people free access to NA servers because of this.

  • For a game which has such a high level of investment in it and essentially needs huge sales across the globe to make it successful, is this really the smart thing to be doing?

  • Not all that surprised, EA ripped the multiplayer from Medal of honor: heroes 2 on the Wii, WITHOUT telling anyone until several days after launch. They just don’t give a shit about aussies online.
    I guess my money might go towards Pro Evo this year.

  • What is it with game companies these days? First project rainfall and now this. For companies that scream black and blue about pirates robbing them of income, they do a cracking good job of avoiding ways to make it.

  • I heard through the grape vine that the reason for the delayed release has to do with australian based servers.

    If this is the case a delayed release will at least ensure that all the Oceanic players will play on the same server at least.

  • Hell, if we’re getting Oceanic servers, all they’d have to do is tell us that we will be getting 50ms play options, at the cost of a delayed release. Most of us would have been cheering.

    If so, they really should have avoided the riot and just told us.

  • Ireland!! Portugal!! Greece!! They can’t afford to pay off their national debt let alone a flipping monthly subscription to a MMO. I realize this is most likely a server and distribution issue and that EA probably doesn’t have datacentre muscle in place for an Asia-Pacific launch, but seriously, what a joke.

  • well, it turns out amazon has been given a few more CE’s this morning.

    so, if you’re still pissed that you missed the boat, go.

    Knowing EA Australia, there will be no australian release of a deluxe or collectors edition at all, no access to the head-start, and likely no preorders until late september, and even then the Origin download will be AUD$99, 2x the $60USD origin price and won’t have the head-start early access features. in short, don’t buy it from origin.

    still if you get a preorder in now, you might end up being in the 3rd or 4th wave of early start invitees, but thats not a bad thing, okay, it will mean 100k+ early users already ganking people and crowding mailboxes, gold farmers hacking their accounts, 3 hour login queues, sure. all that’s going to happen.

    that’s the fun part of an MMO.

    still, buy one now from amazon or gamestop US if you want a Collectors Edition, because EA Australia are retarded.

    • Yeah I strongly agree with toliman, don’t keep your hopes up for them to release aussie mmo servers… or do anything that makes the delay logical.

      The delay is so they can overcharge us ($99 vs $60 like all other origin digital games), and make sure we don’t effect their servers at launch. Perhaps they’ll even charge us more to play per month, some mmos have been doing that recently. DC Universe Online comes to mind….

      If you wait, you’ll only become a sucker!

  • mmo’s at launch are always a disaster….if they need to do a limited release so the launch runs smoother that seems fine. Hopefully swtor will have it’s shit together by then and we won’t be effected more than a short wait….hopefully.

  • why do they go on with the “to provide and exeptional experience” BS.
    id have more respect for them if they just said it in plain english and not in PR department speak. Its just an insult to our intelligence if you ask me. We all know we are being lied to.
    they are a publicly listed company, they have a budget for everything, they want to know how much load their current server budget can allow for before letting another 40 or so percent have at it. Getting more money in these situations because “we dont know how its going to perform” is impossible in companies where shareholders are involved.
    its all about money and making as much as they can, plain and simple. In other words, getting served up a shit sandwhich when your ordered chicken.

  • All I can say is “Lego online” another mmo ‘not for Australia’ yet and how long has that been up and running? I don’t mean to alarm people but your wait could be longer than you think. If we were going to get the game at release I am sure they would have said so already. So when we ask? well if lego universe is anything to go by dont hold your breath.

  • Well us Australians only have the idiots, that release games early to public, to blame for this. Almost every game this year has been released early. So guess we gotta be patient like the rest of the world now

  • Amazon, Pre Order, no Region Block at all, I tested the BETA on 3 separate builds and the game got better and better. Can’t wait to start in a few days! Screw waiting for the “Official Australian Release Date” We are like the 3rd world country for gaming I swear to god, Also check out youtube CHRONICLESOFAGAMER

    Ciao for now

  • i think i have EA’s release date worked out. its basicly the weekend after north american server populations start dropping off. when the americans start losing interest. ea will rebadge the least populated servers with oceana and start selling tor locally.

    then spin that BS as, “our populations have never been stronger”

  • so how many spoilers will we hear before we actually get to play? if the wait meant Oz servers (actually located in Oz) it would be sweet, but if not it means we have to start behind everyone else. yeah awesome lets look forward to being some clueless 10 year old in elite gears fodder… Justice would be cracked servers… in Oz… within a month. I say if we dont get Oz servers for the wait, we nuke em. 😉

  • Never Fear Australia! Its probably already been mentioned but I’ll go again. I simply ordered my copy of SWTOR from amazon america, They then emailed me my early play preorder code and I started playing on the 15th of December (there is a queue and they email you when you can start but its usually not that long) I’m playing from Sydney and though I am on a West Coast server, the lag is manageable until they decide an Australiasian sever is a good idea.
    Good luck and happy playing.

  • Who in the hell plays MMO’s in Czech Republic? Who I ask, who?!

    Pfft, no doubt this was going to happen anyway, EA always buys everyone one out and screws over the latter. And better yet, they were the main sponsors for SOPA…

    Bastards…

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