Telstra’s New ‘Game Optimiser’ Service Aims To Tailor Your Online Gaming Experience

Telstra’s New ‘Game Optimiser’ Service Aims To Tailor Your Online Gaming Experience
Image: Telstra

Telstra has announced a new tool for gamers which aims to improve the home internet experience. Telstra’s Game Optimiser is an add-on service letting you manually connect to your chosen gaming server, priotise device bandwith and monitor data use across your network. Primarily, it’s designed to improve online gaming and combat local network congestion.

Game Optimiser is set for beta testing from September 22 to November 9, so you’ll be able to try it for yourself shortly. If you’re keen to join the beta, you’ll need to be an eligible Telstra NBN fixed broadband customer with a smart modem. It’s free to trial and you’ll get the first month free but after the conclusion of the beta test, the service will go live for an additional $10 every month.

Game Optimiser is based on DumaOS, the network management system popularised in NETGEAR routers. The core focuses for the service are:

  • combatting network congestion by prioritising gaming traffic over other devices
  • reducing jittering and lagging by opening up bandwidth allocation
  • improving multiplayer performance by connecting to the closest and best servers with minimal latency
  • breaking down the live home network usage across all programs and devices

“Telstra’s Game Optimiser is not only about improving the networking experience in-home, it’s about giving players greater peace of mind and control over their gaming in-home traffic, where the online gaming servers they connect to are located, and removing technical barriers to help customers perform at the top of your game,” said Nathan Gumley, Telstra Principal for Gaming, in a press release provided to Kotaku Australia.

If you’re constantly fighting for bandwidth in your household this could be a great solution for improving your data allocation — but with great power comes great responsibility. Game Optimiser certainly has the potential to wreak havoc on your home network should this power fall into the wrong hands. Should you sign up, use it wisely.

If you’re an eligible customer and interested in joining the open beta test, head to Telstra’s Game Optimiser hub to find out more. The open beta will conclude on November 9, with the service being available for all eligible Telstra nbn customers on November 10. While it’s a fairly specialised service, it could be the perfect remedy for your Overwatch-related woes.


  • Yay… Let’s all embrace paying more for bits and pieces of our internet service.

    Since it’s Telstra too I’m sure it will be flawless and work perfectly all the time.

    • It’s an additional service… An optional add on for home internet, specially for gaming.
      Not sure how you consider that paying for bits and pieces of internet service?

      • It’s as ‘additional’ as DLC that gets cut out of the main game to be sold back to people later.

        The first step towards turning an internet service into absurd fucking tier packages designed PURELY to reach into people’s pockets at every step.

        This is absolutely, unequivocally, not in any way being done for the benefit of customers whether they’re gamers or otherwise.

        • And before it even gets brought up… No different speed/connection plans aren’t the same as them having the explicit ability to throttle performance of things like Netflix, Youtube, etc, until you pay them another $10 a month.

    • Coming soon “Pay $10 to speed up your video streaming services that we totally didn’t intentionally slow down just so we’d have a way to speed it up for you later when you paid us!”

  • You could alternately buy something like a Nighthawk switch which means you don’t have to be beholden to Telstra and since I paid about $140 for mine it means you’d only be paying for 14 months of the service and getting the rest free. Though it really only covers the home network aspect.

    • This is only covering the home network.

      Reference to connecting to closest and best servers is also likely referring to portforwarding rather than any QoS built into the network

      Essentially this is an interface for their smart modem that allows you to use it as a decent router… should be standard in 2020 imo

  • If there is additional upstream support that can work with your home router to optimise realtime QoS, it could be interesting.

    But honestly, it smells more like additional nickel and diming by Telstra.

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