GAME Australia Lays Off 281 Employees, Closes 60 Stores

GAME Australia Lays Off 281 Employees, Closes 60 Stores

We’ve just gotten word that GAME Australia has begun to make staff redundant in the wake of its move into voluntary adminstration early last week. According to the administrators, PwC, 60 stores will be closed across Australia.

According to a release from PwC, 264 store employees and 17 head office employees will be made redundant.

“This is a difficult time for employees and closing the stores was not a decision we made easily,” said Kate Warwick, from PwC. “However it is not financially viable to continue to operate at this level at this time.

“PwC has been in touch with the Federal Government Department that deals with General Employee Entitlements and Redundancy Scheme (GEERS) and will assist the employees with their applications.”

We have no idea which specific stores will be affected at this time, but we were informed that the financial performance and profitability of these individual stores meant they had to be closed in order to give GAME a better chance of finding a buyer in the coming weeks and months.

UPDATE: The Australian Financial Review has a full list of all the stores being closed.


        • Yeah the Rundle mall one was nice but now I’m right between ttp and Marion store.

          • I’d say the one at TTP will close.
            It’s never busy, it’s 2 doors from a sucessful EB and the rent at Westfield TTP… especially near the food court, is bloody expensive.

          • My local SA game store isnt on that list, it would either be listed as Colonnades or Noarlunga centre, the thing is that the store is about 6 shops down from EB games but every time i walk past or go in there they are nearly always busy or at least have people just either browsing or chatting to the staff.

          • if you’re talking about the Tea Tree Plaza store, its staying open…. now ex game employee as of monday -.-

          • I’m saddened to hear that the cute girl at Elizabeth is losing her job. Funny though, she’s said EB Games have told her they’re rolling out the red carpet.

    • 92 according to website:
      Was open
      Wa 10
      Vic 14
      ACT 4
      NSW 40
      NT 1
      QLD 16
      SA 7

      So thats 2/3rds stores gone, and probably same in head office staff.

    • GAME Greenhills is unaffected by closures as ita a franchise store. Its trading at full speed and has extensive range of stock compared to what current stores were holding as well as whole bunch of retro. If the the kotara or charly closures effect you greenhills is the next option.

      My thoughts go out to all those staff that have lost their jobs. I wish more of you could have left game when i did a handful of months ago.

        • Oh and sympathies to all affected, it’s a pity though when stores who treat there customers like crap stay open…..

          • funny how it seems a competitor who wants to see it close can’t handle the fact its staying open – 9 years strong and highly profitable with a great customer base. Many customers of kotara and charlestown are customers of greenhills. if youre going to bag people on here be prepared to back up your statements

          • I love the greenhills store. So much cool retro stuff. I’m glad to hear they’re staying open. I reccomend anyone who lives in the area go pay a visit, you might find something that reignites your childhood!

      • I was a former store manager at Game back early this year and left in February due to my suspicion that game would be heading this way. There was too much unesessary stock recalls

  • GAME previously had close to 100 stores. I’m sorry for all of the affected employees that your jobs have been sacrificed due to the mismanagement of the company that we both used to work for.

    I’ll be surprised if there are more than 2 stores left in WA after it’s done. Joondalup and Rockingham will be all that’s left, I reckon.

    • I doubt Midland Gate will stay open, it hardly ever has anyone in it. Same to be said even for the one in Forrest Chase, even that is usually empty!

      • Yes, we’ll be closing down. We found out no more than an hour before this article went, but we’ve been told to put everything on clearance for the time being.
        Time to keep throwing that resume around again. Oh well, 2 years with the company and I can’t say I regret any of it, it was fun while it lasted. Cheerio, chaps and lasses, I have a lot of remerching to do, so if you’ll excuse me.

        • Sorry to hear that Bro. Makes me glad you guys turned me away when I applied for a job there a few months back.

    • Supplying the west coast is an expensive process. Wouldn’t be all that surprised if they canned all their stores over there and focused on rebuilding solely from the east coast only

      • Discussions while passing through the city seemed to indicate that Rockingham was the ‘shining jewel’. If anything, it’ll stay.

          • Carousel is my local store so im happy to see that stay although eb games around the corner from carousel is always way more packed so im surprised Game carousel must have been doing good.

    • Why buddy? Why be a dick? I just got a call from my manager, who was literally in tears. Im now in a very nasty situation. Real people are losing real livelihoods.

    • Why buddy? Why be a dick? I just got a call from my manager, who was literally in tears. Im now in a very nasty situation. Real people are losing real livelihoods.

      • hope stuff gets sorted quick mate.
        there is a time and place to be a prick, this is not one of those josh.

    • kicking individual employees when they’re down due to head office policies is kind of a dick move…

      • He wasn’t saying anything about individual employees : /
        His comment was about the way GAME were doing business, granted it doesn’t fit in with the rest of the comments, but that doesn’t make what he said any less true, that’s how business works, not sure why, or even HOW people are taking it as a personal attack.

        Also, sorry to all those posters who just lost work, not a great time to be unemployed (not that there ever is)

    • Picky with trade in games? We have to sell them not throw them away. Would you want to buy a scratched up game?

    • GAME can be very competitive, and often do specials and discounts on new retail stock in order to push retail numbers as compared to pre-owned of the same game(s). I’ve gotten quite a few games new that were easily much cheaper, this way.

      So don’t post half a comment next time, Josh.

  • I bet there is a bunch of higher ups with fat pay that won’t be considered redundant.

  • lost my store and job too. not a surprise tho. hope all the rest of you ex-gamers find work fast WE TRIED OUR HARDEST!!!=)

    • Damn straight we did. Ah well, it’s always been fun, but all good things come to and end. Time to open another path in life.

    • Watergardens won’t remain open.. The only ones that stay in Vic are Ringwood (Eastlands) and another one in the outers and not for much longer either, they are just staying open to try and get rid of all the stock from other stores, after that they close too.

      Source: Now ex Game employee

  • Hmmmm well that’s a sucky way to start off the weekend. I was going to go for a casual job at one of the ACT stores until i heard about all this stuff going on. I bet that if i went for that job i would have been one of the people who got layed off lol……go figure….

  • Hate to say it πŸ™ But I’m glad I left when the writing was already on the wall. I feel sorry for all my friends who are now in this shit position.

    It’s such a shame when an inept company is held up by the staff at floor level… Only to crumble and THEY are the first to take the hit. Such crap

    • Thats the way the world works man. As shitty as it sounds its always the underlings that get kicked out the door first.

      Be glad that you were smart enough to abandon ship when you did.

  • another game employee here, lost my job too.. I suppose better head back to the ocean and try to catch another fish! πŸ™

  • Glad they’re going to help with GEERS stuff. It’s definitely important that suddenly jobless staff have a chance to take at least some of their accrued entitlements with them when they leave.

    Best of luck to all affected staff.

    • The employees will still have to wait around for the company to enter liquidation before GEERS can really do much, unless the minister applies discretion to allow their claims to be processed.

  • Civic is down in Canberra, and Riverside in NSW. All other CBR stores are (for now) safe.

  • This would be sad for people losing their jobs but I jsut lost my pre-order!

    and that’s the most important thing about this whole situation, obviously! ]:<

  • That’s sad news. Every Game store I’ve ever been into had really nice staff, I hope those affected by this are able to find more work super fast.

  • Just a quick comment about GEERS. While the system works, and the paperwork is relatively easy – do NOT expect the money for at least four months. Sadly these things tend to take quite some time to get completely sorted.

    Best of luck to everyone.

  • Very sad, its such a pitty their prices were so uncompetitive πŸ™ in 8 years i mite have bought maybe 3 games tops ?

  • its sucks really , when they have a sale they usually have a pretty dam good sale but i have notices over the last 6 months they they range has dropped massively. best of luck to everyone!

  • Another affected by the closures, what a great call on a Friday.
    My job at GAME was helping me support myself while I work at an indie developer as a concept artist, trying to get our first big break…now I’m not sure if I’ll be able to continue, and I’ve put 1.5 years of hard work into trying to realize my dream…thanks GAME, thanks a lot.

    • Hang in there mate. I know its shit now and you feel like all your plans are ruined but there not. I have been in the same situation as you before and at the time my old company went down the toilet I had a baby due in 3 weeks and wondered if I could feed it.
      Trust me, Its not the end of the world and it may even be the push you need to get an even better job. It was for me.

      • My mate works for one of the sydney stores being closed. He has a baby due in 9 days. These are the people that the company shits all over.
        Myself, I used to work with him but I bailed out about 3-4 months ago and haven’t looked back.
        I cross my fingers for those staff that are effected by the closures, I feel for them all.

  • This sucks to hear, especially about the Charlsetown store. Always found James to be very friendly and just good for a chat.

  • It is sad when people lose their jobs because of management failure! Good luck to you all and hope you’ll find a new job soon.

  • This sucks, the one near me is closing down and the staff there are great, and one was a mate from high school as well, I hope they can all find jobs else where.

    For those interested here is a list of those GAME stores closing.

  • It’s disheartening to hear news of layoffs because at the end of the day it affects a lot of people much more than what we take for granted for. The staff at the Rockingham store have always been friendly and someone you can chat to, which in many places is now non existent. Heck the shopping centre it’s located in also has competition with target, Kmart, JB, EB, DSE and also gametraders a while ago before they closed down.
    I wish best of luck to those who had to take the fall for Games poor managment, and just an overall thank you for the service you gave to us, gamer and non gamer alike

    • I work at the Rockingham store, and that means a lot to read! It’s insane to see everyone lose their jobs in one big day, people who have kids and families too, or bills to pay and people to support. I genuinely hope they all find something new.
      Hopefully GAME keeps running too, but–yeah.

  • Holy crap! Just found out the in Victoria, Ringwood and Wendouree are the only stores to stay open after this weekend. 40% off this weekend at the stores! Get on it!

    • I was miss informed about the status of Victorian stores. Ringwood is staying open but not Wendouree. It is the Woodgrove (Melton) store that is also remaining open. So shitty. I would have expected a cull and a close of stores in nearby areas to the larger stores, but not an entire wipeout of almost all the stores across Victoria. The guys at my local seemed really down tonight, so much so that the store manager called in sick. Epping Plaza you guys have been awesome. Much more so before administration. MW3 launch was awesome and the girls who worked there were hot as!


    Castle Hill
    Port Central
    Manning Mall (Taree)
    Stocklands Cairns
    Smithfield Cairns
    Knox City
    Epping Plaza
    Forrest Chase
    Midland Gate

  • It’s a bit of a rough time for store and office staff. I was at the office…. Lots of very very upset people. I will miss every one πŸ™

  • What about robina game? I even have a loyalty card thing… which I would never accept from EB, but from GAME I figured i’d have one.

    • You can still get your loyalty cards redeemed (ie: the points to put towards the products), but the total points you want to use have to be like 60% more then what you want to purchase. So if you have $40 worth of points, you have to spend $100 in store to be able to claim them… or something to that effect. I belive that there is more infomation on the game website. Can’t remember where though.

    • Looks like Robina is in the firing line πŸ™

      I’m very surprised to see the Sunshine Plaza store being retained, that store’s seemed like a ghost town for the past 18 months or so. Not surprised about the Kawana store though.

      Sorry to hear about all those who lost their jobs, especially in these tough times. Here’s hoping you can all find work ASAP πŸ™‚

    • Robina has Gone, But Helensvale still lives on. You can use your cards and stuff there. Helensvale and Strathpine are the only two store left in the whole of Qld. πŸ™

  • Sadly one of the stores to closed is where my husband is manager. He is shattered!!! His loves his job!!! Such a shame that it has happened, and I had to go and hand in my notice at my job this morning, now I feel super bad πŸ™ Best wished to all that have been unlucky to be working at one of the stores that are closing their doors

  • GAME is Australia’s fastest growing retailer of Video Games, Game Consoles, PC Software & Accessories. GAME has a FREE shipping service Australia Wide. We have a range of products that include Xbox 360, Playstation 3, Nintendo Wii, Nintendo DSi, Nintendo DsiXL, PC Games and PSP software. See our latest console deals, search by the cheapest price or check out our preorder offers. We also have stores nationwide. Find your local store.

  • Sorry to see my local store Southland is gone. The staff were great there. All the best to the staff who work at all the stores that are closing. I hope you can land on your feet asap. A sad start to the weekend. Take care guys & girls.

  • Well i am glad to see the end of the Knox store, it was run very very very badly. The customer service was atrociious.

  • Pretty bummed to hear this news. I started with GAME in 07 when it first came to Victoria and while I got out a long time ago I feel for the many friends I made there, especially the guys at the Knox City store Aron is one of the most dedicated managers they have. The issues with that store extend well beyond customer service, a lot of pressure is put on those guys by a store with an aging fit out that is extremely run down and tedious to deal with. It was never easy to work there because so much energy was spent fixing stuff that head office were to cheap to change for the benefit of the store. The ineptitude of the HO staff (at least till 2009) is what drove GAME into the ground far more than competition from other retailers. I hope these people can move onto jobs where they will finally be treated how they deserve to be treated.

    • I got out about 4 months ago mate. It didn’t get much better.
      The only H.O Staff I liked were the Operations Manager and Loss Prevention Officer.
      HO didn’t give two shits about the staff at store level.

      • That’s a bit upsetting Aaron, the team I was apart of went out of their way to try help as many stores as possible. We genuinely cared and did what we could to help. HO staff were often constrained as well unfortunately in how much we were allowed to do. I can see it coming off as HO not “giving two shits” to the store staff, but we did care.

        • Someone had to be blamed for the crap… Who was it… Someone was making poor decisions. Like changing the layouts of stores every week, being very reactive to the market rather than being proactive, and the consistent stock woes. I never understood why when every other retailer got Skylanders, GAME stores never did. And why a company would purchase so many copies of MW3 and Darkness 2 yet totally fail to look at profitable demographics… Epping Plaza, Broadmeadows and Watergardens in Victoria for example would have lost so many customers to JB, EB, Target and BigW simply because those FIFA intensive suburbs had no FIFA Street in their stores early this year and over christmas had no FIFA 12. There was so much old stock and nothing new. Store staff tried so hard and it always looked like those from the top all the way down to area manager, just made excuses and blamed each other. A team cannot effectively perform when there is so much internal fighting and blaming.

          • Hey, not saying all departments ran perfectly! They did make some huge screw up consistently, some of them not in their direct control which unfortunately meant the store staff had to deal with the fall out…
            Anyway, no point talking about it now :S I’ll miss working there. *loads up*

  • I was at the Knox store (Vic) earlier this evening and overheard them telling people that they found out at 2:30 today they were closing down. They had 40% off almost everything but only preowned games – nothing new.

    Would be interesting to head there tomorrow/early next week when they start liquidating the preowned stock.

    I imagine most of the new games were returned to the disti.

  • Wonder if Gametraders is going to look at buying Game now that the administrators have offloaded the ‘deadwood’ stores. I mean no disrespect to staff at these store and wish them luck in finding a new job but the administrators would have only closed loss making stores.

    • Actually, the store I work (well… “worked” at) at was consistently one of the top performing in the state, and we were shuttered too πŸ™

      I have no idea how they picked stores but based on the ones that are closing and the ones staying open, it wasn’t entirely about figures.

      • They picked stores out based on their intake also against the costs of the rent.
        A store that makes 10,000 a week with rent of 10,000 with close
        while a store that makes 6,000 a week with a rent of 5,000 will stay open

    • I sense that the remaining stock will go to these stores, then when it decreases they will close the remaining stores and disband the company. Gametraders is a Franchise and they would need new franchisees to set up shop and in the current climate you would be crazy to do so.

  • In reply to Kingsta, the only reason these stores were not doing so well in the past few months was due to Head Office taking almost all of our floor stock and feeding it to the bigger stores in the CBD.

    If we’d had the stock, the new releases and consoles, we would have kicked arse like we all did last year.

  • I just got games from the Townsville Game store they have 40% off most games…. there open till 5pm

  • I have to back-up what Tom said earlier. There were tremendous screw-ups in GAME H.O. in 2007-2009 (remember the WoW Lich King pre-order incident?) which resulted in redundancies. Then most stores were told to let go of casual staff early 2009, even stores recording 30%+ profit. Store managers weren’t replaced, instead some managers picked up two stores (which I did), bonuses were promised, withdrawn, promised, withdrawn, until eventually they couldn’t hold onto staff in city areas for more than 7 months. GAME has been going under for a long time – sorry to those employees who are being affected by this, you did your best, but were let down by a culture of “jobs for the boys” at Head Office – hiring people on length of time at the company/closeness to head honchos, not on skills.

  • Looks like the Helensvale and Tweed Heads stores is the only one on the Gold Coast or Tweed left-the Robina one is closing.

  • I left HO about 2 years ago. Not sure how things continued after I left but I found that the introduction of additional people from the UK and an unwillingness to really understand Australian retail (just kept pushing what worked for them in the UK) is what pushed the company further down struggle street. I don’t know how many of the kids I used to talk to daily would still be around but I wish you luck in finding your new place to be awesome. I certainly did.

  • I put $79 on for Max Payne 3 PC pre order from some trade ins.
    Stores closed down and my purchase wont be given.. anyone have some advice? Feeling pretty depressed about it atm.

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