Following their outage across Sunday night and Monday, Vodafone is giving all of its customers 2GB of free data in their upcoming billing cycles.
Vodafone’s network went down at roughly 6.30PM (4:30PM AWST) on Sunday night, with the company confirming that a faulty router was responsible. The carrier’s network eventually returned to normal after lunch time on Monday, with users unable to send, receive or use data, texts and calls.
“2GB is more than 50 per cent of the average monthly data use for Vodafone customers and this bonus offer will allow all customers to stream, surf and download more of what they love, on us,” Vodafone said in a statement on its website.
The free data will be available to both pre-paid and post-paid customers:
- Pre-paid customers will get 2GB data, valid for 30 days, after they recharge on a date in October yet to be announced. The data will be valid for the duration of the recharge.
- Postpaid customers will get the extra date in October or November, and the data will be valid for that billing cycle.
Vodafone’s outage follows a string of high profile network failures this year. Telstra gave customers free data days this year after nationwide outages, with the first resulting users downloading a staggering 1841 terabytes.